Whom to Contact for Help - A Guide for Online Students
Brightspace, Turnitin, ePortfolio
Wellehan Library: 听1-800-343-5498 (opt #4) |听askalibrarian@sjcme.edu
Access to library resources听(ebooks, databases, journal articles, etc.)
Wellehan Library: 听1-800-343-5498 (opt #4) |听askalibrarian@sjcme.edu
Assistance with research and citation styles
Wellehan Library: 听1-800-343-5498 (opt #4) |听askalibrarian@sjcme.edu
Microsoft Office - Using Word, Excel, PowerPoint
Wellehan Library: 听1-800-343-5498 (opt #4) |听askalibrarian@sjcme.edu
Microsoft Office -
Information Technology Services: 听207-893-7851 |听iteam@sjcme.edu
Information Technology Services: 听207-893-7851 |听iteam@sjcme.edu
听(password issues)
Information Technology Services: 听207-893-7851 |听iteam@sjcme.edu
Information Technology Services: 听207-893-7851 |听iteam@sjcme.edu
Directing your question to the appropriate department will help expedite a response, but know that if your question ends up in the wrong place, library and IT staff will ensure it gets to the right one.
Access Issues
If the IT department鈥檚 single sign-on service is down, you will not be able to log in to Campus Caf茅, Brightspace, or 色虎视频 email via the usual links.听 In these instances, use these links for access:
- Campus Caf茅 -
Use the login boxes in the top, right.听 Do NOT include @sjcme.edu after your username. - Brightspace -
When logging in, do NOT include @sjcme.edu after your username. - 色虎视频 email -
Library Barcode/Card Number
You will need your library barcode/card number; a 14 digit number starting with 21912 if you have borrowed physical books from the Wellehan Library and want to view your library record in听听or want to download audiobooks and/or ebooks from the听. Your library barcode/card number may be found by logging on to听.听Choose My Info, then Web Services. Your barcode is a 14-digit number starting with 21912.
Student borrowing policy
Students are responsible for items checked out on their library records. Overdue notices are sent via e-mail. For items that are long overdue, a bill for the cost of the item will be sent via e-mail to the student and forwarded to the Treasurer's Office to be added to the student's bill.
To borrow a circulating item owned by Wellehan Library, submit a听.听 Books are sent to our online students by mail.听 Any borrowed items must be mailed back to:
Wellehan Library
色虎视频
278 Whites Bridge Road
Standish, ME 04084
Students are responsible for shipping charges.
Accessing library resources from off-campus
When accessing the library's research databases and other online resources from off campus, you will be prompted to enter your 色虎视频 login.听 Your 色虎视频 login is the username (omit the @sjcme.edu) and password you use to log in to all other 色虎视频 resources like and听.听
Cookies
To access the library's online resources,听cookies听must be enabled on your computer.
To enable cookies in Internet Explorer, click "Tools" and select "Internet Options".
Click the "Privacy" tab and "Advanced".
Click the box titled "Override automatic cookie handling".
Click the box titled "Always allow session cookies". Be sure both "First-party Cookies" and "Third-party Cookies" are set to "Accept".
Finally, click "OK" on each window. Reload the page in Internet Explorer to make sure the changes have taken effect.
"Page cannot be displayed" error
If a "Page cannot be displayed" error message appears when attempting to login, a firewall may be preventing access. This typically occurs if you are trying to login from a workplace computer. You will need to consult your workplace's information technology department for assistance with firewall issues.